Booked your first professional cleaning? Here is exactly what to expect from start to finish.
Before the Clean
You will receive an SMS and email confirmation with your cleaner name, arrival time, and a prep checklist. 24 hours before, you get a reminder.
Day of Service
Your cleaner arrives within the scheduled window, introduces themselves, and does a quick walkthrough. They will ask about any priority areas and note your preferences for future visits.
During the Clean
Your cleaner follows our detailed room-by-room checklist, ensuring nothing is missed. They use our eco-friendly products and bring all supplies.
After the Clean
You will receive a completion notification. Rate your experience and your feedback goes directly to our quality team. Missed a checklist item? Tell us within 24 hours with dated photos; if our review against the crew's after-photos confirms it, we re-clean that item once at no charge (what qualifies).
Book your first clean today.