Do you service the hot tub or plow the driveway?
No, and we do not pretend to. We meet your hot tub, snow and repair vendors at the door, check their work in the photos, and tell you when something was missed.
Can you get through my HOA gate?
Yes. We register with your HOA or gate service as your vendor and carry the code or pass they issue.
What if a pipe bursts between visits?
A check visit catches most problems early: we photograph under every sink and the water heater. If a line is leaking we shut the valve, text you a photo and call your plumber on your say-so.
Can I add a deep clean or organizing?
Yes, at the member rate. Closet and garage organizing, a post-season deep clean and guest turnovers are all available to retainer members.
Who has my keys?
Your two assigned cleaners, logged in and out on every visit under our written key policy. Lockboxes and smart locks work well; we never copy a key.