Stuck, or would rather talk it through? Call or text (385) 213-8900 and a person will book it with you. Rather talk? Call or text (385) 213-8900.
Text us

We save your answers as you go, so you can pick up where you left off. How we use them

Step 01 · Your Clean

What shall we restore for you?

Pick your service and tell us about your space. Price updates live, no surprises at checkout.

Also available

Carpet Cleaning

Deep carpet and upholstery cleaning by our carpet care partner. Most people add it to a deep clean or a move-out. Priced by quote, which takes seconds to request.

Get a carpet quote →

Your property

Count the whole home: every bedroom and bathroom and the full square footage, even rooms you don't need cleaned. We check it against county property records.

Other spaces in the home

Kitchen, hallways and stairs are always included. Tell us about the rest (family rooms, lofts, playrooms too) so your crew has the right time.

Counted above, but not cleaned

Not sure? A best guess is fine. On the address step we show you the county record.

Step 02 · Where & When

Where and when?

Enter your address and pick a date, we confirm availability within minutes.

Pick a time that suits you. We confirm your cleaner by text.

We will reach out to confirm the exact arrival window. Most appointments start within 30 minutes of your selected time.

Start typing to autocomplete your address

Add extras (optional)
Extras Optional · oven, fridge, windows, baseboards and more Extras $0.00

It takes a second and it tells us which of our adverts are worth paying for.

Step 03 · Confirm

Your details & confirm.

Almost done! Enter your info, then review and pay.

0/1000

Help us improve (optional, 30 seconds)
Have you used a professional cleaning service before?

One last look.

Review the details below, then pick how you’d like to pay. Save 2% when you pay at booking.

Estimated Price
…
Service --
Property --
Rooms --
Size --
Date & Time --
Arrival window within 30 min of start time · typical duration 3-4 hours
Frequency --
First clean credit (if this is your first clean with us) -$50
Contact
--
--
--
Have a code?

How would you like to pay?

Every booking is secured at checkout. Pay in full and save 2%, or pay a 50% deposit today and the rest after your clean.

The deposit is 50% of your booked price and comes off your final bill. Pay in full instead and save 2%.

Your card is saved for the balance and the cancellation policy; nothing else is charged without asking you.

Work in progress. Once the crew starts, the visit is billed. Ending a visit early costs at least the booked price, and work already done is not refunded. If the home needs more time than described, we show you photos and ask before adding anything. How extra time works

Re-clean guarantee. If an area you booked was missed, tell us within 24 hours with dated photos of each area. If our review against the crew's after-photos shows it was not done, we come back once to re-clean that area at no charge. All seven conditions are in our terms, section 4. See what qualifies.

Cancellation and reschedule fees depend on notice and the active policy.
Review the cancellation policy before booking.

View cancellation and reschedule policy
  • Moving your visit is free, and your payment moves with it. One move inside the last 24 hours is free; a second move inside 24 hours counts as a late cancellation. A visit moved inside 24 hours keeps the cancellation terms it had when it was moved.
  • If you cancel, we charge a share of the whole booked price, never less than $100 and never more than the booked price. Your card is held for the booking and charged for any fee your payment does not cover.
  • Cancel 7 or more days ahead: 25% (at least $100); the rest of what you paid goes back to your card, or stays as account credit if you prefer.
  • 3 to 7 days ahead: 35%. 24 to 72 hours ahead: 65%. Anything you paid above the fee becomes account credit for 12 months; if you paid less, the difference is charged to your card on file.
  • Less than 24 hours ahead: 80% of the booked price.
  • No-show or lockout (our crew arrives and cannot get in): 100% of the booked price plus a $15 trip fee.
  • If you cancel or turn us away once our crew is on the way or has arrived, the full booked price is kept. If no one lets us in and we cannot reach you within 15 minutes of arrival, it counts as a lockout.
  • Every booking is secured at checkout: pay in full and save 2%, or pay a 50% deposit that comes off your final bill.
  • After you book, our office manager calls you (or texts if we cannot reach you) to confirm your home and what we clean.
  • We price from what you tell us at booking. If your home is larger, has more rooms or needs more work than booked, our crew shows you the added price before starting: you approve it, or we clean only what was booked. If we cannot reach you to confirm, the booking stands as made and this rule applies on the day. If other people clean at the same time, our price still covers our crew's time on what was booked.
  • We assign cleaners as your visit gets close and send your cleaner's name by the day before. Not yet having a cleaner assigned or confirmed is not a reason to cancel free of charge; this policy applies.
  • A medical emergency, a death in the family or severe weather is reviewed by our office; if it is confirmed, we may waive the fee. Any other reason follows this policy.
  • If you disagree with a charge, call us first; we answer within one business day.
  • Signed this agreement in person at your home? You may cancel within 3 business days of signing for a full refund.
  • Cancellation credit is good for 12 months, comes off your next booking automatically and shows in your account under Billing.

Full policy: wasatch-cleaners.com/cancellation-policy.php

Before you book

Before you book: about the home

Your price and your cleaner's time are based on these answers. Please answer each one.

Do pets live in the home, or did they in the last month?

Dogs, cats or any animal that sheds.

Is there pet urine, feces or vomit anywhere, including on carpet or walls?

We clean light spots. Heavy accidents need a quote first.

Is there heavy build-up beyond normal cleaning?

Thick grease, heavy soap scum or hard-water scale, mold, smoke or nicotine residue, or more than two months since the last clean.

Are there piles of belongings, trash or clutter we would need to work around?

Floors and counters need to be clear for us to clean them.

Read home-condition fees and extra-time terms

I answered these questions truthfully. My price and my cleaner's time are based on my answers. If the crew finds a condition I said was not there, I agree to pay: the undisclosed condition fee (pets or pet hair $75, pet accidents $95, heavy build-up $95, clutter $50); the extra time it causes at $55 per cleaner hour, in 15-minute steps, up to 1 hour per cleaner without asking me first; and a $50 delay fee if it makes my cleaner late for their next booked job. The crew takes photos, and these amounts are charged to the card I saved, with my balance.

Read photo terms
Please do not use photos from my clean. We normally take close-up before-and-after photos of the areas we clean (a sink, a bathtub, a floor) and may use them on our website and social media. Never faces, never your address, never the outside of your home, and never a wide shot of a room. Tick this box and we will not use any photo from your clean at all. You can also change your mind later in your account or by calling us. Full terms

We check every booking against your home's public record and your notes. If something doesn't match, someone from our team will call or text you to confirm the details before your clean.

Read estimate and payment terms
I understand my price is an estimate. It is based on what I told you about my home. It can change after you review the photos I send of my home, or when the cleaner arrives and sees the home (size, condition, pets, clutter or extra time needed). You will tell me and ask me to approve any change before the extra work starts, apart from the condition fees and extra time I agreed to above. Paying in full or paying the deposit finalizes my booking, and my card is saved, and may be held before the visit, so my balance and any approved extra charges can be paid.
Read service agreement details
I agree to the Service Agreement & Cancellation Policy (read it). By booking and submitting payment I am entering into a binding service agreement with Wasatch Cleaners for the service, date, and price shown. I authorize Wasatch Cleaners to keep my card on file, to hold any unpaid balance on it up to 72 hours before each visit and charge it when the clean is done, and to charge extra work I approve and fees due under the agreement. Unpaid amounts may incur a late fee and collection costs. Moving your visit is free. If you cancel, we charge a share of the booked price, never less than $100: 25% 7 or more days ahead, 35% 3 to 7 days, 65% 24 to 72 hours and 80% under 24 hours; a no-show or lockout is 100% plus the trip fee. Your card is held and charged for any fee your payment does not cover. 7 or more days ahead the rest is refunded; after that it becomes account credit.

Insured, vetted crews · moving your visit is free

Estimated
Pick a service

With your ZIP in, we hold it for 7 days.

The Difference

A quieter way to keep your home.

Vetted and insured crews. Honest pricing. A real human answers when you text.

Re-clean guarantee

Missed something on our checklist? Tell us within 24 hours with dated photos. If our review against the crew after-photos confirms it, we re-clean that area once, free, as long as the balance is paid and the area is as we left it. All conditions

Pay in full or a deposit

Every booking is secured at checkout: pay in full and save 2%, or pay a 50% deposit that comes off your final bill.

Vetted humans

Screened cleaners, trained on our room-by-room checklist before they clean for you, backed by a business that carries general liability insurance.

Free reschedules

Moving your visit is free, and your payment moves with it. One move inside the last 24 hours is free; a second move inside 24 hours counts as a late cancellation. A visit moved inside 24 hours keeps the cancellation terms it had when it was moved.